Category Archives: Senior Scams

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Coronavirus Makes Orlando library suspends home delivery

Orlando Library Suspends Home Delivery

Here at YourFloridaHaven and Smarter Senior Seminar Series works hard to keep you updated about all that’s new and critical to YOU!

Today we learned the following and wanted you to know right away, especially if you a bibliophile like we are!

LIBRARY SUSPENDS HOME DELIVERY
The library suspended home delivery service after Thursday afternoon, March 26. As a result, some requested materials were not processed for delivery. We apologize for the inconvenience.

While the library regrets having to make this difficult decision, we must do our part in following Orange County, Florida Government’s directive to halt all non-essential services and to protect the health and well-being of our staff.

If you have a question about the status of an item you placed on hold, the best indicator is that if it has been checked out to you, it is in route to be delivered. If the item has not been checked out to you, delivery for that item has been suspended.

At this time, you can continue placing new requests online and once the library resumes normal business, the new and suspended requests will be processed and delivered.

During this time, our call center is closed. If you need any assistance, please Any person requiring special accommodations to participate in any class or program due to a disability may arrange for accommodations by contacting the location at which the event is held at least seven days prior to the event.

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone at 407-835-7323 or by writing to: 101 E. Central Blvd. Orlando, FL 32801.

Copyright © 2020 Orange County Library System, All rights reserved.

Our mailing address is:

Orange County Library System

101 E Central Blvd 

Orlando, Fl 32801

Sign up for newsletters from Orlando Public Library:  https://www.ocls.info/connect-library/e-newsletters

View our privacy policy (PDF) | Donate to the library 


References: https://www.ocls.info/information-regarding-covid-19

Beware of criminals pretending to be who world health organization michael flahaven smarter senior seminar downsizing for senirors orlando florida 2020

Coronavirus Scam Alert for Seniors

Hello Everyone! This Coronavirus Scam alert is coming straight from the World Health Organization.

The Scam

Beware of criminals pretending to be WHO

Criminals are disguising themselves as WHO to steal money or sensitive information.  If you are contacted by a person or organization that appears to be from WHO, verify their authenticity before responding.

The World Health Organization will:

  • never ask for your username or password to access safety information
  • never email attachments you didn’t ask for
  • never ask you to visit a link outside of www.who.int 
  • never charge money to apply for a job, register for a conference, or reserve a hotel
  • never conduct lotteries or offer prizes, grants, certificates or funding through email.

 

The only call for donations WHO has issued is the COVID-19 Solidarity Response Fund, which is linked to below.  Any other appeal for funding or donations that appears to be from WHO is a scam.  

 

Beware that criminals use email, websites, phone calls, text messages, and even fax messages for their scams.

You can verify if communication is legit by contacting WHO directly.

 

Phishing: malicious emails appearing to be from WHO

WHO is aware of suspicious email messages attempting to take advantage of the COVID-19 emergency. This fraudulent action is called phishing.
 
These “Phishing” emails appear to be from WHO, and will ask you to:
  • give sensitive information, such as usernames or passwords
  • click a malicious link
  • open a malicious attachment.
 
Using this method, criminals can install malware or steal sensitive information.

How to prevent phishing:

  1. Verify the sender by checking their email address.  

    Make sure the sender has an email address such as ‘person@who.int’ If there is anything other than ‘who.int’ after the ‘@’ symbol, this sender is not from WHO.  

    For example, WHO does not send email from addresses ending in ‘@who.com’ , ‘@who.org’ or ‘@who-safety.org’.


  2. Check the link before you click.  

    Make sure the link starts with ‘https://www.who.int’.  Better still, navigate to the WHO website directly, by typing ‘https://www.who.int’ into your browser.


  3. Be careful when providing personal information. 

    Always consider why someone wants your information and if it is appropriate. There is no reason someone would need your username & password to access public information.


  4. Do not rush or feel under pressure. 

    Cybercriminals use emergencies such as 2019-nCov to get people to make decisions quickly. Always take time to think about a request for your personal information, and whether the request is appropriate.


  5. If you gave sensitive information, don’t panic.  

    If you believe you have given data such as your username or passwords to cybercriminals, immediately change your credentials on each site where you have used them.


  6. If you see a scam, report it.  

    If you see a scam, tell us about it.  
 

What Do You Need?

During this hard time, we know we are dealing with something we have never dealt with before. We also know Seniors, and those with compromised immune systems are most at risk.

Please leave us a message to let us know… How can we help you?

Contact Me

Police Warn Don't Abbreviate 2020 Date on Your Signatures abcnews warning smarter senior seminar series Orlando florida

Police Warn on Abbreviating 2020 Dates on Signatures

Police warn that abbreviating 2020 on legal documents could lead to fraud originally appeared on abcnews.go.com

The police department of a small community in Penobscot County, Maine, on New Year’s Day provided residents with a tip to help against scammers that’s since gone viral.

The East Millinocket Police Department posted on the organization’s Facebook page that people shouldn’t abbreviate the year 2020 on legal or professional documents because it could lead to fraud.

“When signing and dating legal documents, do not use 20 as the year 2020. March 3rd, 2020 being written as 3/3/20 could be modified to 3/3/2017 or 3/3/2018. Protect yourself. Do not abbreviate 2020,” according to the police department’s Facebook post of a meme credited to George E. Moore Law Office, LLC.

Moore posted the meme about 30 minutes before the police department re-posted it. The meme had been shared almost 50,000 times as of Friday afternoon, and the police department’s re-post had been shared more than 5,000 times.

The post by police received almost 200 comments, with mixed responses.

“Gonna call BS on this one unfortunately. Should we not have used ’19’ for the entirety of last year: eg 3/3/19 because someone could alter it to ‘3/3/1991’ (92, 93, 94, through 1998)? Sorry. Sounds like fear mongering here,” wrote Evan Scott Reyne.

(MORE: What to Know About Scams on Job Search Websites)

“Changing 19 to 1999 isn’t the same as changing something from 20 to 2019 or 2021. I know there are a lot of ‘experts’ commenting here but there are also a lot of scammers waiting for an opportunity like this,” wrote Michelle Jones.

PHOTO: A person fills in the date on a document requiring a signature. (STOCK PHOTO/Getty Images)
PHOTO: A person fills in the date on a document requiring a signature. (STOCK PHOTO/Getty Images)

On Friday, the police department updated the post for clarification, writing: “Please understand that we handle scam and fraud calls on a regular basis so we try to provide our small community with tips to avoid potential problems. Of course we understand that all dates can be altered. Criminals are always looking for ways to take advantage of people. This meme provided a tip that we felt has some validity so this is why we shared it. It is not intended as legal advice or a warning, only as a cautionary tip to consider.”

scam alert attacking our veterans

Scam Alert Targeting Veterans

Scam alert from Daniel Webster — House of Representatives–Winter Garden


SCAM ALERT! My office received word last week of a scam targeting our veterans.

Using sophisticated technology, scammers are generating calls that appear as “Department of Veterans Affairs, 1-800-827-1000” on individuals’ caller ID systems. These scammers claim to be calling from “veterans services” and say they’re calling to confirm personal information of the veteran for benefit purposes. 

They may also leave a voicemail saying something like this:

“Your VA profile was flagged for two potential benefits due to the changes in the VA program. These are time sensitive entitlements. Please call us back at your earliest convenience.”

DO NOT call these individuals back or provide ANY personal identifiable information over the phone. Instead, HANG UP immediately, contact law enforcement at a non-emergency number to report the scam, and file a complaint with the FCC at consumercomplaints.fcc.gov.

If you have any questions or concerns, please do not hesitate to contact my office at 352-241-9220.  

Daniel Webster — House of Representatives–Winter Garden


Do you know of any scams targeting seniors, veterans, or disabled folk in the Orlando Area? Please contact Michael Flahaven here.

Senior Care- A Family Affair Smarter Senior Seminars Orlando Florida 2019

Senior Care – A Time For All To Care

We’re all getting older. Some of us are already there. On a broader scale, humans have been getting older since the beginning of time, yet, in all that time no one has been able to invent a system that helps us do so gracefully, confidently, and with the resources, we need to help us along the way.

It’s not taught in school. There are no social expectations for how seniors should live. There are safeguards – owning a home with no mortgage, having a plush retirement fund, company-sponsored 401k’s and/or being able to retire passed the federal requirement age (usually 66) are there for the financial side, but there’s so much more to that needs to be planned.

Why Families Need to Make a Plan Immediately

Seniors are at a vulnerable stage of life. They often face multiple health concerns and loss of physical and cognitive function. More than ever, seniors need the support and love of family members.

Seniors often have difficulty expressing their needs, desires, and preferences, so they must have someone to advocate for them. And who is more qualified for that than the people who know them better than anyone else in the world?

Even if your family chooses to involve outside help in providing your loved one’s elder care — an in-home care agency, an assisted living community or a nursing home — you need to be involved. You can communicate to the professional caregivers your loved one’s likes and dislikes, habits, routines, concerns and all the other things that make them an individual. Without your help and involvement, their senior care may fall short of what they deserve.

Today, 80 percent of older Americans prefer to stay at home as they age. This means families are more directly involved than ever in their loved ones’ senior care. So, it is more important than ever that families be involved in the planning stage together. No single individual can adequately handle the responsibilities of caregiving alone — certainly not on top of other work, family and community responsibilities.

In most families, there is usually one sibling who, based on proximity to the aging parent, becomes the chief caregiver. Deciding who that person will be is a good topic for the first conversation with aging parents. Parents, of course, need to be involved in every step of the decision-making process, so they can maintain as much control of their lives as possible.

But no matter who is the chief caregiver, all siblings need to share the responsibility in some way. This could involve home maintenance, managing bill paying and finances, or taking care of insurance and medical claim issues.

Also, do not forget the importance of frequent visitation. As you brighten your parents’ day, you can monitor their health and mental status and share concerns you have with their professional caregiver. You may find that their elder care plan needs to be modified to address changing circumstances.

What to Consider

In choosing the most appropriate care for a senior loved one, there are a number of decisions to make and questions to ask.

  • How do I begin talking with my parent about their care needs?
  • How will the care be funded?
  • What is the safest, most comfortable, most appropriate care option for my parent?
  • Is a family member nearby who can be of assistance at a moment’s notice?
  • What types of help does my parent need — for instance, bathing, eating, transportation, etc.?
  • How do my parent’s religious affiliation and other personal preferences influence the type of care we choose?
  • What types of senior care are available? How do they differ? And how does each one address my parents’ needs?

To help find the senior care solution most appropriate for your parents, you may consider having their physician conduct an evaluation.

You may also consider options that match your parent’s unique traits and temperament. For instance, is your parent typically a thinker or a socializer? Thinkers desire space and privacy. They prefer independence, reading and working quietly alone. On the other hand, socializers are energized by people. They enjoy interactions with others and become lonely without regular interaction.

Also, consider your parents past living experiences. Are they accustomed to owning a home where they have acquired many valued items? If so, they may find it difficult to leave. Or, are they accustomed to an apartment or condo? This setting may make it easier to adjust to smaller living areas with others nearby.

Choosing the best senior care option is a difficult decision. Involving family members helps ensure that you consider all factors and choose the best possible solution for your loved one.

References:

Eldercare.com

Care Plano:https://www.comfortkeepers.com/info-center/category/senior-care/article/senior-care-is-a-family-issue

Pass AOB Reform Now!

Charles and Wendy Snellgrove of Clearwater shared their first-hand experiences with Assignment of Benefits (AOB) abuse related to repair work on their homes when they testified before the Senate Banking and Insurance Committee yesterday. The Snellgroves encouraged lawmakers to pass AOB reform legislation this session.

The Snellgroves signed an AOB to repair a leak under their kitchen sink. They thought they were authorizing repair work to start but, in fact, were signing over control of their insurance policy to the restoration company. The company proceeded to gut their kitchen and charge their insurance company $26,000 for considerably more work than was necessary.

It turned out the leak was minor and did not justify removing the kitchen but, by then, it was too late. The Snellgroves tried to rescind the contract, but the water remediation company refused and sued them for breach of contract. In the end, it took the Snellgroves more than a year and a half to get their kitchen restored.

“It angers us tremendously that repair companies are using AOB to take advantage of people,’’ Charles Snellgrove said. “No one should have to go through what we did.’’

The consumers’ testimony was part of a workshop spread out over two full committee meetings to discuss AOB as it related to property and auto glass claims. Senator Doug Broxson, Chairman of the Senate Banking and Insurance Committee, has introduced legislation – SB 122 – to address the awarding of attorney fees under insurance policies and contracts, which is fueling AOB abuse. AOB abuse has become a cottage industry for trial attorneys working in cahoots with shady vendors, including home restoration organizations, looking to make a quick buck.

The Consumer Protection Coalition, which is spearheaded by the Florida Chamber of Commerce, applauds Broxson and the Senate for their attention to this issue so early in the session and for recognizing the problem.

THREE WAYS YOU CAN HELP

  1.  Thank Senator Doug Broxson for supporting AOB reform. Encourage him to stay strong and to help SB 122 pass this session.
  2.  Share this message with your friends and family, and encourage them to sign the petition seeking AOB reform.
  3. Like us on Twitter and Facebook.

This post is a di

Consumer Protection Coalition
Florida Chamber of Commerce
136 South Bronough Street
Tallahassee, FL 32301

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